Human Resources in the Food Service and Hospitality Sector

Name: Human Resources in the Food Service and Hospitality Sector
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Learn about the key functions and roles of HR in the Food Service and Hospitality Sector with this free online course.

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Learning Outcomes

After completing this course you will be able to:

Identify the importance of Human Resource Management (HRM) and the functions involved
Discuss staff recruitment issues commonly faced by HR managers today
Outline the importance of the job description to the advertisement and interview processes
Describe various recruitment options for finding suitable employees
Explain how to screen resumés for suitable candidates and manage applications effectively
Demonstrate effective interview questions, techniques and approaches
Discuss protocols for conducting reference checks
Summarise the procedures involved in offering employment, including human rights concerns
Summarise the procedures for the effective orientation of new employees
Discuss the benefits of employee training for organisations and staff
Describe the procedures for effective employee performance evaluation

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